Frequently Asked Questions

We hear this all the time!  Actually, most of our phone calls start with this line and it isn't a problem.  We can work through your ideas and come up with some solutions to fit your budget.  If you don't know your budget then we will have examples of previous projects that we can use to start discussions.  Key questions to ask yourself are:

• What am I trying to achieve?

• Am I looking to use a vehicle and if so what size?

• Where do I want to go and over what timeframe?

• How long do I want the tour to last in total?

• What is the limit of my budget?

If you are able to answer at least some of these questions when you talk to us then that would be a really good start!

We certainly can! We very much specialise in campaign delivery but our approach is always bespoke and we can bring in our creative and marketing partners to help with strategy and design. We can also work alongside your own creative agencies to bring their ideas to life.

No, while we specialise in vehicle-based campaigns and have a long history of delivering experiential events in trucks, exhibition trailers and promo vehicles we thrive on long-term relationships with our clients. This often leads to us being asked to deliver other aspects of their experiential strategy, such as retail activations, festival promotions and non-vehicle-based elements.  

We mainly offer vehicles and trailers for long and short-term hire in combination with our roadshow services. Occasionally where a particular campaign needs a new vehicle or where the client wants to buy rather than rent we will work with them to facilitate the design and build of the vehicle which we will then manage. 

If you are just looking to buy a new or used trailer then our BMG Design & Fabrication team may be able to help.  Get in touch with us to have a chat about your plans.

There are many things that will have an impact on the cost of hire, including type of vehicle, length of time it's hired for, the distance it will travel, the number of events it will be used for, the amount of customisation that is required and how many of our staff (if any) you will use.  It's unlikely we will be able to give you a full quote in our first conversation, but we are happy to have an initial chat with you and would hope to be able to give you an indication of the budget you will need.

Yes, we offer long and short-term contracts.  Some of our roadshows last for just a few weeks whilst others have been on the road for a number of years.  We often rent trailers for a single day event and even then can fully customise the unit if budget allows.

Yes, we can customise the vehicle whether you want it for a day, two days or two years.  Most clients choose not to do extreme customisations on vehicles that are only needed for a short period, but it's certainly possible.  We will provide you with a full budget and visuals to consider and these can be tweaked to meet your budget.

Yes, providing we can offer you the right solution this is something that we can do, and have done with a number of clients.

We can store your trailer, deliver it to your activations, set it up, take care of maintenance, book events, and provide a range of support services.

We can work with you to provide a comprehensive package which is bespoke to your needs.

We maintain an inventory of vehicles and if there is one available we can turn it around and have it on the road very quickly.  Talk to us and we can give you an honest answer as to how quickly we can get things started as this varies depending on the time of year.

No, depending on the vehicle you choose and the branding option it's possible to spread your dates out over weeks or months.  By using Foamex boards tha branding can be removed and stored between events and the reattached ready for your next event.  Talk to us about your plans and your proposed schedule and we can look at the best way to facilitate your plans.

We are experts in designing mobile experiential marketing campaigns, of which our custom vehicles are just one part.  We can build new units in-house, and we also work with trusted partners who are based on the same site as us on some of our bespoke builds. Whoever is carrying out the work, our team takes the lead at all times, ensuring that the finished result is not only what our clients are looking for but also works practically once on the road.

No, we provide a full service, including drivers for all sizes of vehicles.  The unit will be delivered to you, set up and packed down.  We can also provide support during events, depending on your needs.

We can offer a self-drive option with some of our smaller trailers, in some circumstances where certain criteria can be met.  This would include sufficient insurances being in place and the driver having the correct licences to be able to tow.  Not all of our vehicles and trailers are suitable for self-drive as the builds are more complex.  If you are interested in a self-drive option then get in touch with us and we can discuss what is possible.

As a minimum, we will typically provide a driver who will deliver and set up the unit and then remain onsite to manage the vehicle.

On event days you may want to use your own staff.  Alternatively, we can provide event staff to supplement your team, or we can handle everything on your behalf.  All staff provided by us are matched to the client and will go through an induction and training programme to ensure they can represent your brand.  Most clients find that having our team involved is a massive plus as they're used to life on the road and working in customer-facing roles.

With some of our smaller trailers we can just drop the unit onsite, set it up and leave it with you for the event, coming back to collect it at the end.  We can also offer a self-drive option on some of our trailers.  We will talk through the various staffing options with you at the start and work out the best approach for you.

Depending on the size of the vehicle we can be set up and open to the public in as little as an hour after arriving at your site.  Some of the larger units with complex internal displays take longer to set up but no more than a few hours. 

Most of our units can run on mains power and some come fitted with a built-in generator for times when mains power isn't available.  

They can plug into power sources ranging from a 13amp domestic socket to a 63amp 3-phase supply, depending on the vehicle.

Where a unit doesn't have an integral generator we can provide a portable generator.

We are based in England, but our tours travel throughout Europe, including France, Netherlands, Germany, Spain, Denmark, Switzerland, Sweden, the Republic of Ireland, Austria, Finland, Italy, Hungary and Poland.

Our parent company is based in Kentucky, USA.